485 Mt Dandenong Tourist Road Olinda VIC 3788 (03) 9751 2333

Fees

We are a privately billing clinic.

The Hills Medical privately bills patients for all consultations, whether you are seen in person or by Telehealth (phone) and fees are payable on the day of consultation.

If you are receiving a Government Pension we can arrange for you to be bulk-billed. If you hold a current Health Care Card you will receive a $10 discount on your out of pocket amount.  If you are experiencing financial hardship, please speak to your doctor.

For full description of fees, please contact our reception team, as charges vary for various consultations and procedures.  Fees for our consultations are charged according to the time and complexity and treatments involved. Specific or special procedures may incur a higher fee and an increased Medicare rebate.

Our current charges are displayed at reception.

Payment Options

We accept Cash, EFT, or Credit cards (VISA and MasterCard only).  Note that an accounting fee of $10 will be added to accounts not paid on the day.

Cancellation Policy

If you cannot keep your appointment, you need to phone us as soon as possible, at least two hours prior to the time of your appointment.  A cancellation fee may be charged for failed attendance. There is a very high demand for appointments, so notification, if you are unable to attend, is very much appreciated.

Claiming Medicare rebates online

Our EFTPOS system allows us to apply your Medicare rebate instantly and in most cases, payment will appear in your EFTPOS account in a matter of minutes. If you don’t use an EFTPOS card, then we can submit your claim online to Medicare for payment of your rebate. Under normal circumstances, payment of your rebate should appear in your bank account within 24 hours.

WorkCover and Transport Accident Claims

Private fees are charged for all consultations relating to TAC and WorkCover, and are payable at time of consultation. Please submit your receipt as evidence of payment to your employer, TAC or Workcover for reimbursement.  Accounts are a matter between you and your employer, TAC or WorkCover insurer.

Cost for tests

There are variable out-of-pocket costs for diagnostic tests and specialist visits. Guidelines for these expenses can be provided by your doctor.