All posts by Wendy Bons

Online appointments

Due to screening procedures in place at The Hills Medical to keep you the patient and our team safe, we are temporarily suspending online appointments.

Please call the clinic and speak with our friendly reception team to make your appointment.

Thank you for your understanding.

Pfizer Vaccine available from 27th Sept 2021

From 27th September we will be able to offer the Pfizer vaccine at The Hills Medical during specified clinic timesAppointments for the vaccine can only be made by calling our reception team on 9751 2333. No online appointments available for COVID vaccine bookings. Please be patient when contacting our reception team to make your appointment, as they are currently experiencing high levels of calls. It is important that you be on time for your appointment.  Vaccine protocol requires you to wait in our waiting room for at least fifteen minutes after administration of the vaccine.

Patients requiring information on Covid vaccine eligibility we ask that you please refer to Services Australia website and use the links below for more information.

You need to check your eligibility on https://covid-vaccine.healthdirect.gov.au/eligibility?lang=en

For information on preparing for the vaccine click here.  Booking your vaccination appointment implies that you are prepared to consent to vaccination.  If you have any questions or undecided about whether to have it, please book an appointment with your GP to discuss any issues prior to booking a Covid vaccine.

All vaccines given will be recorded on the Australian Immunisation Registry.

We will continue to provide you with any evolving information on our website.

Further information can be obtained from the links/topics listed below

2021 Influenza Vaccine

Bookings can be made via our reception team for your 2021 Flu Vaccine. Please call 9751 2333.

Please note that a 2-week separation is required between Flu or any COVID-19 vaccine appointments.

Covid-19 Vaccinations

The Hills Medical is very pleased and proud to be able to be one of the General Practices to offer the Covid-19 vaccine. We will commence our vaccination program on Monday 12th April 2021.

From 27th September we will be able to offer the Pfizer vaccine at The Hills Medical during specified clinic times. Appointments for the vaccine can only be made by calling our reception team on 9751 2333. No online appointments available for COVID vaccine bookings. Please be patient when contacting our reception team to make your appointment, as they are currently experiencing high levels of calls. It is important that you be on time for your appointment.  Vaccine protocol requires you to wait in our waiting room for at least fifteen minutes after administration of the vaccine.

Patients requiring information on Covid vaccine eligibility we ask that you please refer to Services Australia website and use the links below for more information.

You need to check your eligibility on https://covid-vaccine.healthdirect.gov.au/eligibility?lang=en

For information on preparing for the vaccine click here.  Booking your vaccination appointment implies that you are prepared to consent to vaccination.  If you have any questions or undecided about whether to have it, please book an appointment with your GP to discuss any issues prior to booking a Covid vaccine.

All vaccines given will be recorded on the Australian Immunisation Registry.

We will continue to provide you with any evolving information on our website.

Further information can be obtained from the links/topics listed below

Telehealth Consultations

TELEHEALTH CONSULTATION FEES

INFORMATION FOR PATIENTS

As a service, The Hills Medical has fought to remain an open service for all including seeing patients face to face when needed. This has not been without significant sweat, time and cost.

Many patients have been delaying the need to see their doctor since February/March and potentially compromising their own health needs.  Doctors may be missing, unable to prevent and treat serious conditions.

With our finely tuned rigorous structures and triaging in place (to keep you and our staff safe), it is now time to see you in person, face to face, and meet your health needs.

If you choose to still have the Telehealth service in most cases your doctor will charge the same as a face to face consultation, which is payable at the end of your consultation with your doctor.  For accounts paid at the time of consultation we can then process your rebate immediately from Medicare.  

It is at your doctor’s discretion if fees are applicable to you for Telehealth consultations.

Thank you for your continued support of our Practice.

Doctors and Staff of The Hills Medical

Coronavirus

Health Alert

We are still open with restrictions to protect you, the patient.

If you are attending the practice for a face to face consultation, on arrival please wait in your car and ring reception on 9751 2333. No phone, then approach the front door and knock and wait. Someone will be with you as soon as possible. These restrictions also apply to Melbourne Pathology patients.

As with the changes made by the Government of lockdown of all non essential services in Victoria, this does not affect medical centres and we are open with normal trading operating hours.

If you believe you could have been in contact with Coronavirus or returned from interstate/overseas travel, DO NOT ENTER THE HILLS MEDICAL BUILDING – PLEASE PHONE RECEPTION 9751-2333

You may also call the Victorian Department of Health dedicated information hotline on 1800 675 398.

Designated COVID-19 screening clinics are at some hospitals. Please refer to the website below.

Website for more information: https://www.dhhs.vic.gov.au/novelcoronavirus

Consent form: https://www.health.gov.au/sites/default/files/documents/2021/10/covid-19-vaccination-consent-form-for-covid-19-vaccination-covid-19-vaccination-consent-form_0.pdf

In some instances we are able to do a phone consultation.

Eligibility Criteria for Bulk Billed Telephone consultation:

  • the person has been diagnosed
  • the person meets the current national triage protocol criteria for suspected COVID-19 infection.
  • the person has been required to isolate themselves
  • the person is considered more susceptible
  • 70+ years old
  • 50+ years old and ATSI
  • Pregnant
  • Parent of a child under 12 months
  • Chronic health conditions / immune compromised

Low risk patients:

If you do not belong to the above categories but have flu like symptoms you are also offered a phone consultation.  The doctor will advise you if you need to be physically present for further examination.

Private Fees Privately charged (no Medicare rebate) telephone consultations services are available for anyone who does not qualify for a Medicare funded service.

If you do not have flu like symptoms and are otherwise well and require just a general appointment, this can be requested as a standard appointment.  You can come into the practice but as we are trying to limit the amount of people in the waiting room you may also wait in your car and advise us by telephone of your arrival. 

We realise that this may be inconvenient to you, but we have implemented these stategies to protect you, our staff and GP’s.

Thank you for your cooperation.

Measles, Mumps, Rubella (MMR)

The Health Department has recommended for all people born since 1966 to have a MMR booster.  Please contact our reception team to book an appointment with our nurse to have your free MMR vaccination.

Many confirmed cases of measles have been notified for Victoria year-to-date. These cases may have been infectious whilst attending multiple public areas.