We are still open with restrictions to protect you, the patient.
If you are attending the practice for a face to face consultation, on arrival please wait in your car and ring reception on 9751 2333. No phone, then approach the front door and ring the doorbell and wait. Someone will be with you as soon as possible. These restrictions also apply to Melbourne Pathology patients.
As with the changes made by the Government of lockdown of all non essential services in Victoria, this does not affect medical centres and we are open with normal trading operating hours.
If you believe you could have been in contact with Coronavirus or returned from overseas travel, DO NOT ENTER THE HILLS MEDICAL BUILDING – PLEASE PHONE RECEPTION 9751-2333
You may also call the Victorian Department of Health dedicated information hotline on 1800 675 398.
Designated COVID-19 screening clinics are at some hospitals. Please refer to the website below.
Website for more information: https://www.dhhs.vic.gov.au/novelcoronavirus
In some instances we are able to do a phone consultation.
Eligibility Criteria for Bulk Billed Telephone consultation:
- the person has been diagnosed
- the person meets the current national triage protocol criteria for suspected COVID-19 infection.
- the person has been required to isolate themselves
- the person is considered more susceptible
- 70+ years old
- 50+ years old and ATSI
- Parent of a child under 12 months
- Chronic health conditions / immune compromised
Low risk patients:
If you do not belong to the above categories but have flu like symptoms you are also offered a phone consultation. The doctor will advise you if you need to be physically present for further examination.
Private Fees Privately charged (no Medicare rebate) telephone consultations services are available for anyone who does not qualify for a Medicare funded service.
If you do not have flu like symptoms and are otherwise well and require just a general appointment, this can be requested as a standard appointment. You can come into the practice but as we are trying to limit the amount of people in the waiting room you may also wait in your car and advise us by telephone of your arrival.
We realise that this may be inconvenient to you, but we have implemented these stategies to protect you, our staff and GP’s.
Thank you for your cooperation.